It was a great treat having Paypal on the farm. When it worked, you were able to take advantage of some pretty sweet offers - free baconland sandwich, $10 off Official merch tent with a $50 purchase. But why wasn't it fully integrated on the farm? It was such a breeze (again when it worked and when the Paypal reps weren't complete jerks) to just sign in and pay with your phone.
Much more secure than using your wristband to make purchases and easier than carrying cash or card and losing it.
I understand such an operation would cost Bonnaroo a fortune but I would love to see Paypal at least at more vendors next year inside and outside of Bonnaroo.
I tried paypal at the baconland. Would not work but being a long standing paypal customer with a paypal debit card they had me pay upfront and hen credited my paypal account later. Reps were nice to me.
I was a bit freaked out by this PayPal thing. I went to the merch tent and paid by debit card and it automatically linked to my account and pulled my email. I mean, it was convenient but holy fuck did that catch me by surprise.
A few minutes later I bought one of those nightlight things from a vendor. They swiped my card and had my cell number from PayPal to text me a receipt.
Now, I don't know my PayPal login or password but apparently the Bonnaroo vendors have no problem accessing that info. I'm not sure that I'm comfortable with that.
Seemed like a clusterquack to me. There were 3-to-1 PayPal tech people in the tents standing around and a million people in line waiting to be helped and they could only "Sorry, I can't help with merchandise...I'm with PayPal support. Can't help you". Meanwhile, every machine was having major issues at that moment.
Maybe I just caught them at a bad time, but I ended up waiting 30 mins to finally get helped, just to find out the sizes listed on some of the clearance shirts were incorrect..then the merch guy didn't know what they had. Cross-train these people and you'd have lines flowing like the Salmon of Capistrano! Can't be too difficult to teach them how to run a merch stand, especially since they already know how to run the machines.
Hopefully they worked all the kinks out this year.